My boss has a bit of a knowledge management problem. A knowledge management problem in the form of four large U.S. Mail tote boxes full of mostly unlabeled stacks of papers and files. It’s really not his fault–the man is grieviously overworked. On a quiet day he works until about 7:00 pm; on busy days he works till 10:00 pm. I’ve seen him pull all-nighters where he finally goes home at 6:00 am to shower and shave, and then come back to work. He desperately needs a secretary, but the problem with nonprofits is there is always more work to be done than people to do it, and funders prefer to support organizations with low overhead expenses. Something like 85 cents of every dollar donated to my agency goes straight to client services, which is phenomenal–over and above most nonprofits. But some staff really struggle to meet the demands of the job with so little help. And it really seems unfair when the long hours take them away from their kids, as in the case of my boss.
Anyway, I’ve offered to put in some extra hours between semesters to try to help him get his files in order. God forbid anything should happen to him, because the agency would be up a creek without a paddle if they needed to locate a document in his office! One bonus is the agency is finally crawling into the 21st century by adopting some technological advancements (that were adopted everywhere else at least eight years ago). We finally got the scanner function enabled on our copy machine, so we can scan multi-page documents and save them on the server in under two minutes, rather than taking 30 minutes or more to scan one page at a time on a desktop scanner. Huzzah! It’s completely ridiculous how exciting this is to me! But scanning at a snail’s pace has taught me appreciation. I’m betting my boss’s file situation would benefit from scanning and saving some of the most important documents on the server. Because, thanks to recent IT developments at my agency, I can now open a 50-page document on the server and send it to print on the copy machine (which is at least four times as fast as my desktop printer), rather than having to wait for it to print on my desktop, then go make copies! Will wonders never cease…
When you’re scrambling to meet a deadline, the minutes count!
“Which surgeon did your rhinoplasty?” Tom asked nosily.
My favorite one from Wikipedia is:
“They had to amputate them both at the ankles,” Tom said defeatedly.